How to add coupons to email and SMS

Overview

Unique coupons are a great way to avoid coupon abuse and give customers a personalized discount. Read on to learn how to insert unique coupon codes into email and SMS messages!

Add coupon codes to email

Coupon codes can be displayed in any heading or text block in a Campaign or Automation Email. To insert a snippet that will render as a unique coupon code to each contact:

1. Place your cursor where you want your coupon to appear

2. In the visual builder, click the three-dot icon; in the plain text builder, click the lightning bolt icon

3. Click the coupon icon 

4. Search for the coupon

5. Select or search for the coupon 

6. Click Preview to see how the coupon code will appear to your Contacts!

Previewing a coupon code will not use a code, but sending a test email will. Check out our guide to replenishing an existing coupon collection to learn how to add more unique codes to a coupon collection.

Add coupon codes to SMS

Coupon codes can be displayed in any Campaign or Automation SMS message. To insert a snippet that will display a unique coupon code to each Contact:

1. Place your cursor where you want your coupon to appear

2. Click the Coupon icon 

3. Select or search for the coupon collection

Troubleshooting

Why did my campaign stop sending?

If your coupon collection does not have enough coupon codes left to send to each contact in the campaign's audience, the campaign will not go out to any contacts. Replenish your coupon collection and send the campaign again.