How to Add Additional Users to Your Account

Creating additional users is a great way to allow access to your Sendlane account without needing to share your account's email address and password. You can even specify what type of access your users should have to your account!

🚨 Role based emails cannot be used for user accounts

Role based email addresses (like,, support@domain,com, etc.) cannot be used for user accounts.

Create a User Profile

  1. Click the Account icon
  2. Click Access
  3. Click New User

Enter the new user's name and email address, select a permission level, then click Confirm.

Your new user will receive an email with a link to log in to their new account and create a password. Users' email addresses cannot be changed once the user profile has been created.

Invitations to finish creating an account expire after 24 hours. To send another invitation, click the envelope icon:

Edit a User Profile

Click the edit icon next to the user profile you'd like to edit

Delete a User Profile

  1. Click the trash icon next to the profile you want to delete
  2. Click Delete User

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