Account Settings
The account settings page is where you can control all of the basic details about your Sendlane account!
In this article we'll share how to:
Plus, we'll also cover our Unsubscribe and Email Preferences settings!
How to Update Your Profile
The Account Details section allows you to update all of your basic profile information (like your name, organization/company name, address, and phone number)!
- Navigate to your Account tab and click on Settings
- Locate the Account Details box and click Edit Information
- Fill in any fields that are blank, or incorrect
- Click Save
And that's it! Your account profile will be updated accordingly.
How to Set Your Time Zone
The Account Time Zone setting allows you to update all visual timestamps in your account based on the GMT time you select!
Please Note
Be sure you've already filled out your entire account profile before attempting to set your time zone!
- Navigate to your Account tab and click on Settings
- Locate the Account Details box and click Edit Information
- Using the dropdown, select the time zone most appropriate for your area
Please Note
Not all countries are visible, just time zones, so please use care when making your selection.
- Click Save
You are all set! All timestamps (including scheduled campaigns) in your account will now be shown in your account time zone!
How to Create an Access Token
The Access Token section allows you to grant account access to another Sendlane account (for example if you were to hire a marketing agency to manage your email marketing).
- Navigate to your Account tab and click on Settings
- Locate the Additional Information box and click Get Access Token
- Click renew to confirm your choice on the next screen to generate your access token
And that's it! You can now share your new token with your second account to grant access to your Sendlane account!
How to Change Your Password
The Password section allows you to manually reset the password for your account.
- Navigate to your Account tab and click on Settings
- Locate the Additional Information box and click Edit Password
- Enter your current password, then enter your new password into both the New and Confirm fields
- Click Save
And that's it! You can now use your new password to login to your Sendlane account!
Unsubscribe and Email Preferences
This section allows you to design and control the different pages your contacts see during the opt-out and (if desired) the opt-in process!
For more information about customizing these pages, please check out our full step-by-step right here.
Additional Sendlane Resources
Want more resources and strategies for using Sendlane? Check out our Sendlane 101 tutorials.
TL;DR
Profile details: Account → Settings → Account Details → Edit Information → Save
Time zone: Account → Settings → Account Timezone → Edit Information → Select time zone → Save
Access token: Account → Settings → Additional Information → Get Access Token → Renew
Password: Account → Settings → Password → Edit Password → Enter current, new, confirm → Save