How to Add Unique Coupons to Email and SMS
Overview
Unique coupons are a great way to avoid coupon abuse and provide customers with a personalized discount. Read on to learn how to insert unique coupon codes into email and SMS messages!
In This Guide
🚦 Before Getting Started
Upload a coupon collection
Add Unique Coupon Codes to Email
Coupon codes can be displayed in any heading or body block in a Campaign or Automation Email. To insert a snippet that will display a unique coupon code to each Contact:
- Place your cursor where you want your coupon to appear
- Click the three-dot menu
- Click the Coupon icon
- Select the coupon collection
- Select the coupon
- Click Preview to see how the coupon code will appear to your Contacts!
🙋 How do I change the font styling for an inserted personalization?
When you select a Custom Field or templating syntax personalization from a dropdown, the syntax is inserted into the email as a snippet with protections that help avoid breaking the syntax.
To change the styling of an inserted syntax snippet:
- Use your cursor to select the snippet (you may need to select the space just before and after the snippet)
- Paste the snippet somewhere else to remove the formatting by pressing
CMD/CTRL+Shift+V - Copy the snippet from where it was pasted in the previous step
- Paste the snippet back into your email
- Format the text as normal
Previewing a coupon code will not use a code, but sending a test email will. Check out our guide to replenishing an existing coupon collection to learn how to add more unique codes to a coupon collection.
Add Unique Coupon Codes to SMS
Coupon codes can be displayed in any Campaign or Automation SMS message. To insert a snippet that will display a unique coupon code to each Contact:
- Place your cursor where you want your coupon to appear
- Click the Coupon icon
- Select the coupon collection
Troubleshooting
Why did my Campaign stop sending?
If your coupon collection does not have enough coupon codes left to send to each Contact in the Campaign's audience, the Campaign will not go out to any Contacts. Replenish your coupon collection and send the Campaign again.
