How to deactivate an automation
Overview
Deactivated automations do not allow contacts to begin an automation or finish one they are already in, and deactivated email nodes are skipped in active automations. Read on to learn how to deactivate an automation!
In this guide
Deactivate email nodes
Deactivated email nodes are skipped in active automations. If an email node is deactivated and later reactivated, there is no way to reroute contacts who passed the node when it was deactivated back to the node after it is reactivated.
To deactivate an email node:
- Click the email node
- Click Inactive
Deactivate automations
Deactivated automations do not allow contacts to begin an automation or finish one they are already in. If an automation is deactivated and later reactivated, there is no way to see information about contacts who may have triggered the automation while it was deactivated.
To deactivate an automation:
- In the upper right corner, click Inactive
- Click Deactivate
