# Sendlane Knowledge Base ## Getting started - [Getting started with Sendlane](https://help.sendlane.com/articles/3604631842-getting-started-with-sendlane) - [Getting started with email warming](https://help.sendlane.com/articles/8629712545-getting-started-with-email-warming) - [How to contact Sendlane support](https://help.sendlane.com/articles/8906758226-how-to-contact-sendlane-support) - [Why you should always target your sends](https://help.sendlane.com/articles/4555877132-why-you-should-always-target-your-sends) - [How to sign up for and use a free 60 day trial](https://help.sendlane.com/articles/1270356581-how-to-sign-up-for-a-free-60-day-trial) - [How to find identifiers](https://help.sendlane.com/articles/4635450923-how-to-find-identifiers) - [Getting started with retention marketing](https://help.sendlane.com/articles/4741361182-getting-started-with-retention-marketing) ## Compliance and deliverability - [Understanding email deliverability best practices](https://help.sendlane.com/articles/9894105654-email-deliverability-best-practices) - [Understanding permission-based marketing](https://help.sendlane.com/articles/3069580302-what-is-permission-based-marketing) - [Understanding Google Postmaster for sender reputation monitoring](https://help.sendlane.com/articles/8351624282-understanding-google-postmaster-for-sender-reputation-monitoring) - [Why is my email going to the spam folder?](https://help.sendlane.com/articles/6778664063-why-is-my-email-going-to-the-spam-folder) - [Why is my email sending temporarily blocked?](https://help.sendlane.com/articles/7914920399-why-is-my-email-sending-temporarily-blocked) - [Understanding Gmail inbox tab placement](https://help.sendlane.com/articles/2034728730-gmail-inbox-tab-placement) - [How to avoid sending clipped emails to Gmail users](https://help.sendlane.com/articles/7449607010-how-to-avoid-sending-clipped-emails-to-gmail-users) - [Why is Gmail warning my contacts to be careful with an email from me?](https://help.sendlane.com/articles/4658256348-why-is-gmail-warning-my-contacts-to-be-careful-with-an-email-from-me) - [Deliverability and design tips for sending to Microsoft users](https://help.sendlane.com/articles/5797637580-microsoft-deliverability-and-design-tips) - [How to whitelist an email address](https://help.sendlane.com/articles/7560017005-how-to-whitelist-an-email-address) - [Best practices for holiday sending](https://help.sendlane.com/articles/6617332099-best-practices-for-holiday-sending) - [How to set up a BIMI icon](https://help.sendlane.com/articles/2851083802-how-to-set-up-a-bimi-icon) ### Sending authentication and verification - [Understanding verification for sending domains](https://help.sendlane.com/articles/8545432411-what-is-a-verified-sending-domain) - [How to verify a sending domain](https://help.sendlane.com/articles/7098026288-how-to-verify-a-sending-domain) - [How to verify a Shopify sending domain](https://help.sendlane.com/articles/5017313789-how-to-verify-a-shopify-sending-domain) - [How to warm your authenticated domain](https://help.sendlane.com/articles/9569950789-how-to-warm-your-authenticated-domain) - [How to set up your SPF record](https://help.sendlane.com/articles/7535548489-how-to-set-up-your-spf-record) ### Legal compliance - [GDPR and Sendlane](https://help.sendlane.com/articles/8382045687-gdpr-and-sendlane) - [CCPA and Sendlane](https://help.sendlane.com/articles/7967523586-ccpa-and-sendlane) - [DMARC and Sendlane](https://help.sendlane.com/articles/4703220386-dmarc-and-sendlane) - [CAN-SPAM Act and Sendlane](https://help.sendlane.com/articles/4375450647-can-spam-act-and-sendlane) - [Understanding footer requirements for marketing emails](https://help.sendlane.com/articles/5929319015-understanding-footer-requirements-for-marketing-emails) ## Account settings - [How to update your Sendlane account details](https://help.sendlane.com/articles/5219729592-how-to-update-your-sendlane-account-details) - [How to change your Sendlane password](https://help.sendlane.com/articles/2269405689-how-to-change-your-sendlane-password) - [What to do if you don't have a business website or email](https://help.sendlane.com/articles/3305206077-what-to-do-if-you-don-t-have-a-business-website-or-email) - [Understanding UTM Tracking Options](https://help.sendlane.com/articles/2656851221-understanding-utm-tracking-options) - [How to set up global UTM tracking](https://help.sendlane.com/articles/3675322815-how-to-set-up-global-utm-tracking) - [How to use your browser's developer console for troubleshooting](https://help.sendlane.com/articles/8714379271-how-to-use-your-browser-s-developer-console-for-troubleshooting) - [Sendlane internet browser compatibility](https://help.sendlane.com/articles/2740998249-sendlane-internet-browser-compatibility) - [How to set up two-factor authentication](https://help.sendlane.com/articles/7768705611-two-factor-authentication) - [How to solve login issues](https://help.sendlane.com/articles/4181969187-how-to-solve-login-issues) - [How to upload custom data](https://help.sendlane.com/articles/7344879760-how-to-upload-custom-data) ### Billing - [How to update your payment method](https://help.sendlane.com/articles/5336064584-how-to-update-your-payment-method) - [How to manage your email plan](https://help.sendlane.com/articles/2161193654-how-to-manage-your-email-plan) - [How to access your payment history](https://help.sendlane.com/articles/5553934343-how-to-access-your-payment-history) - [How to cancel your Sendlane account](https://help.sendlane.com/articles/8402764002-how-to-cancel-your-sendlane-account) - [How to manage your SMS plan](https://help.sendlane.com/articles/8941808211-how-to-manage-your-sms-plan) ### Users and agency access - [How to use your account access token](https://help.sendlane.com/articles/3333254496-how-to-create-an-account-access-token) - [How to add additional users to your account](https://help.sendlane.com/articles/4672210467-how-to-add-additional-users-to-your-account) - [Understanding user permission roles](https://help.sendlane.com/articles/1832622976-user-permission-roles) ### Attribution - [How to adjust attribution settings](https://help.sendlane.com/articles/6530918186-how-to-adjust-attribution-settings) - [How to change your account's default currency display](https://help.sendlane.com/articles/1837123720-how-to-change-your-account-s-default-currency-display) ### Branding - [How to set and use branding colors](https://help.sendlane.com/articles/4573347467-how-to-set-and-use-branding-colors) - [Branding colors and fonts](https://help.sendlane.com/articles/6726826658-branding-colors-and-fonts) - [How to set and use branding fonts](https://help.sendlane.com/articles/5098066619-how-to-set-and-use-branding-fonts) - [How to customize landing pages for subscription preferences](https://help.sendlane.com/articles/9916473620-how-to-customize-landing-pages-for-subscription-preferences) ## SMS - [Getting started with SMS](https://help.sendlane.com/articles/7673108691-sms-quick-start-guide) - [How to activate SMS](https://help.sendlane.com/articles/5959283576-how-to-activate-sms) - [How to send an SMS campaign](https://help.sendlane.com/articles/9706936855-how-to-send-an-sms-campaign) - [How to collect SMS consent with a link](https://help.sendlane.com/articles/2375561333-how-to-collect-sms-consent-with-a-link) - [Collect SMS consent with custom opt-in keywords](https://help.sendlane.com/articles/7577295425-collect-sms-consent-with-custom-opt-in-keywords) - [How to use the SMS reply center](https://help.sendlane.com/articles/1939422019-sms-reply-center) - [How to create and share a contact card](https://help.sendlane.com/articles/4573282968-how-to-create-and-share-a-contact-card) - [How to customize your account's SMS help response](https://help.sendlane.com/articles/4051181134-how-to-customize-your-account-s-sms-help-response) - [Understanding SMS credit calculation](https://help.sendlane.com/articles/8413273834-understanding-sms-credit-calculation) - [How to display products in SMS messages](https://help.sendlane.com/articles/5402009541-how-to-display-products-in-an-sms-message) - [How to use SMS sale reminders to increase engagement](https://help.sendlane.com/articles/3850064833-how-to-use-sms-sale-reminders-to-increase-engagement) ## Audience management - [Understanding the audience dashboard](https://help.sendlane.com/articles/1434729652-understanding-the-audience-dashboard) - [How to view and manage contacts](https://help.sendlane.com/articles/9658925341-how-to-view-and-manage-contacts) - [How to create and manage sender profiles](https://help.sendlane.com/articles/8406797397-how-to-create-and-manage-sender-profiles) - [How to create and manage tags](https://help.sendlane.com/articles/3909484582-tags) - [How to add a tag to a contact profile with HTML](https://help.sendlane.com/articles/8889199933-how-to-add-a-tag-to-a-contact-profile-with-html) - [How to create and use custom fields](https://help.sendlane.com/articles/8744475378-custom-fields) - [How to view an individual contact's time zone](https://help.sendlane.com/articles/8909042894-how-to-view-an-individual-contact-s-time-zone) - [How to export your contacts](https://help.sendlane.com/articles/2883293672-how-to-export-your-contacts) - [How to use tags](https://help.sendlane.com/articles/7292773613-how-to-use-tags) ### Segments - [Understanding segments](https://help.sendlane.com/articles/7598806253-segments) - [How to create and manage segments](https://help.sendlane.com/articles/4494499617-how-to-create-and-manage-segment) - [Segment conditions and options](https://help.sendlane.com/articles/6534752950-segment-options-and-operators) - [How to remove unengaged contacts with segments](https://help.sendlane.com/articles/3539970830-how-to-remove-unengaged-contacts-with-segmentation) - [How to re-engage unengaged contacts](https://help.sendlane.com/articles/5670200684-how-to-re-engage-unengaged-contacts) - [How to improve targeting with advanced segmentation](https://help.sendlane.com/articles/5006065413-how-to-improve-targeting-with-advanced-segmentation) - [How to apply recency, frequency, monetary (RFM) analysis with segments](https://help.sendlane.com/articles/2422898118-how-to-use-rfm-analysis-to-segment-customers-for-better-engagement) - [How to encourage second purchases with segments](https://help.sendlane.com/articles/4263525771-how-to-encourage-second-purchases-with-segmentation-and-automations) - [How to target product category preferences with segments](https://help.sendlane.com/articles/7268843877-how-to-segment-customers-based-on-their-product-preferences) - [How to create a VIP early access program](https://help.sendlane.com/articles/9073087771-how-to-create-a-vip-early-access-program) - [How to create and target average order value based segments](https://help.sendlane.com/articles/8661809774-how-to-create-and-target-average-order-value-based-segments) ### Lists - [How to automatically remove unengaged contacts with list hygiene](https://help.sendlane.com/articles/8259577297-list-hygiene) - [How to review statistics for a list](https://help.sendlane.com/articles/3288520343-how-to-review-statistics-for-a-list) - [How to merge Lists](https://help.sendlane.com/articles/9852247542-how-to-merge-lists) - [Sending email campaigns while on list review](https://help.sendlane.com/articles/7323848552-sending-email-campaigns-while-on-list-review) - [How to create and manage lists](https://help.sendlane.com/articles/6206684998-how-to-create-and-manage-lists) ### Importing contacts - [Understanding unsubscribed contacts](https://help.sendlane.com/articles/5762507559-unsubscribed-contacts) - [Understanding imports and exports](https://help.sendlane.com/articles/2191620931-imports-exports) - [Understanding suppression](https://help.sendlane.com/articles/7590286901-suppression) - [Understanding contacts imported from Klaviyo with a never subscribed status](https://help.sendlane.com/articles/3656784891-understanding-contacts-imported-from-klaviyo-with-a-never-subscribed-status) - [How to add contacts to your audience](https://help.sendlane.com/articles/2332905111-how-to-add-contacts-to-your-audience) - [Understanding double and single opt-in](https://help.sendlane.com/articles/4906656016-understanding-double-and-single-opt-in) ## Beacon site tracking - [Understanding the Beacon tracking pixel](https://help.sendlane.com/articles/9545879813-understanding-the-beacon-tracking-pixel) - [How to install Beacon general tracking](https://help.sendlane.com/articles/6368279067-how-to-install-beacon-general-tracking) - [How to set up tracking for specific events with Beacon](https://help.sendlane.com/articles/9779932219-how-to-set-up-tracking-for-specific-beacon-events) - [How to install Beacon in Native Shopify stores](https://help.sendlane.com/articles/3535462340-how-to-install-beacon-in-native-shopify-stores) - [How to install Beacon in Hydrogen Shopify stores](https://help.sendlane.com/articles/2544468228-how-to-install-beacon-in-hydrogen-shopify-stores) - [How to use Beacon events to create segments](https://help.sendlane.com/articles/4073201307-how-to-use-beacon-events-to-create-segments) - [How to use Google Tag Manager with Beacon](https://help.sendlane.com/articles/4599534840-how-to-use-google-analytics-and-google-tag-manager-with-beacon) - [How to set up conversion rules](https://help.sendlane.com/articles/5588572859-how-to-set-up-conversion-rules) ## Automations - [Getting started with automations](https://help.sendlane.com/articles/4029228670-getting-started-with-automations) - [How to create an automation](https://help.sendlane.com/articles/4562762958-how-to-create-an-automation) - [How to recover content from a deleted automation email node](https://help.sendlane.com/articles/7731763250-how-to-recover-content-from-a-deleted-automation-email-node) - [Understanding logic and contact movement in automations](https://help.sendlane.com/articles/3055378652-understanding-logic-and-contact-movement-in-automations) ### Manage automations - [How to pause an automation](https://help.sendlane.com/articles/6860616191-how-to-pause-an-automation) - [How to activate an automation](https://help.sendlane.com/articles/6477522377-how-to-activate-an-automation) - [How to deactivate an automation](https://help.sendlane.com/articles/9206992484-how-to-deactivate-an-automation) - [How to duplicate an automation](https://help.sendlane.com/articles/6140187448-how-to-duplicate-an-automation) - [How to edit an automation](https://help.sendlane.com/articles/7313195120-how-to-edit-an-automation) - [How to delete an automation](https://help.sendlane.com/articles/2705612264-how-to-delete-an-automation) ### Automation triggers - [Understanding automation triggers](https://help.sendlane.com/articles/4965915083-automation-triggers) - [Understanding automation triggers for Shopify](https://help.sendlane.com/articles/1359193817-understanding-automation-triggers-for-shopify) - [Understanding automation trigger filters](https://help.sendlane.com/articles/5928375584-understanding-automation-trigger-filters) - [How to configure an automation trigger](https://help.sendlane.com/articles/5582330907-how-to-configure-an-automation-trigger) - [How to change an automation's trigger](https://help.sendlane.com/articles/3813550384-how-to-change-an-automation-s-trigger) - [How to trigger an automation using a date](https://help.sendlane.com/articles/7819268429-how-to-trigger-an-automation-using-a-date) - [How to use custom events to trigger automations](https://help.sendlane.com/articles/1308078996-how-to-use-custom-events-to-trigger-automations) - [How to use Beacon events to trigger automations](https://help.sendlane.com/articles/8842314197-how-to-use-beacon-events-to-trigger-automations) ### Automation setup guides - [How to set up a price drop automation](https://help.sendlane.com/articles/5178259588-how-to-set-up-a-price-drop-automation) - [How to set up a welcome automation](https://help.sendlane.com/articles/3672358968-how-to-set-up-a-welcome-automation) - [How to set up a post purchase automation](https://help.sendlane.com/articles/4355290880-how-to-set-up-a-post-purchase-automation) - [How to set up an abandoned checkout automation](https://help.sendlane.com/articles/2061739721-how-to-set-up-an-abandoned-checkout-automation) - [How to set up an abandoned browse automation](https://help.sendlane.com/articles/2219015215-how-to-set-up-an-abandoned-browse-automation) - [How to set up an abandoned cart automation](https://help.sendlane.com/articles/5218624625-how-to-set-up-an-abandoned-cart-automation) - [How to update a contact's lists, tags, and custom fields with automations](https://help.sendlane.com/articles/9297127704-how-to-update-a-contact-s-lists-and-tags-with-automations) - [How to implement a welcome bundle upsell](https://help.sendlane.com/articles/1983169653-how-to-implement-a-welcome-bundle-upsell) ### Automation components - [How to send email and SMS messages with automations](https://help.sendlane.com/articles/4987590469-how-to-send-email-and-sms-messages-with-automations) - [Automation logic and timing](https://help.sendlane.com/articles/7205355151-automation-logic-and-timing) - [Automation actions](https://help.sendlane.com/articles/2825625346-automation-actions) - [How to use wait nodes in automations](https://help.sendlane.com/articles/4923271838-how-to-use-wait-nodes-in-automations) - [How to use goals in automations](https://help.sendlane.com/articles/3839719617-how-to-use-goals-in-automations) - [How to use conditional splits in automations](https://help.sendlane.com/articles/4982675640-how-to-use-conditional-splits-in-automations) - [How to A/B test automation emails with experiments](https://help.sendlane.com/articles/6315229545-how-to-a-b-test-automation-emails-with-experiments) - [How to create and test webhooks in an automation](https://help.sendlane.com/articles/2261979568-webhooks) - [How to update automations with other automations](https://help.sendlane.com/articles/9884560544-how-to-update-automations-with-other-automations) - [How to use automation trigger data in conditional splits](https://help.sendlane.com/articles/9146894831-how-to-split-an-automation-s-audience-based-on-trigger-data) - [How to configure end automation settings](https://help.sendlane.com/articles/9560274477-understanding-end-automation-settings) ## Campaigns - [How to send an email campaign](https://help.sendlane.com/articles/5367153310-how-to-send-an-email-campaign) - [How to stop and restart a campaign](https://help.sendlane.com/articles/5576991243-how-to-stop-and-restart-a-campaign) - [How to adjust smart sending settings](https://help.sendlane.com/articles/3340531480-how-to-adjust-smart-sending-settings) - [How to use machine learning open predictability](https://help.sendlane.com/articles/3944376057-machine-learning-open-predictability) - [How to A/B test email campaigns with experiments](https://help.sendlane.com/articles/7790317789-how-to-a-b-test-email-campaigns-with-experiments) - [How to insert dynamic content feeds into an email](https://help.sendlane.com/articles/3585245003-how-to-insert-dynamic-content-feeds-into-an-email) - [How to access an email's header for troubleshooting](https://help.sendlane.com/articles/1017605812-how-do-i-view-and-send-an-email-s-header-for-troubleshooting) - [How to send a test email or SMS message](https://help.sendlane.com/articles/7802253041-how-to-send-a-test-email-or-sms-message) ### Campaign strategy - [How to add a countdown to an email](https://help.sendlane.com/articles/4896019596-how-to-add-a-countdown-to-an-email) - [How to implement surprise-and-delight campaigns](https://help.sendlane.com/articles/9884916768-how-to-implement-surprise-and-delight-campaigns) - [Strategic holidays for your brand's niche](https://help.sendlane.com/articles/6754491234-holidays-to-focus-on-for-your-niche) - [How to establish tentpole promotion procedures](https://help.sendlane.com/articles/3903806495-how-to-establish-tentpole-promotion-procedures) - [How to strategically target low, medium, and high lifetime value tiers](https://help.sendlane.com/articles/6889612181-how-to-strategically-target-low-medium-and-high-lifetime-value-tiers) ## Email builder - [Understanding the email builders](https://help.sendlane.com/articles/5415302017-understanding-the-email-builders) - [Understanding the visual email builder](https://help.sendlane.com/articles/8724922393-understanding-the-visual-email-builder) - [Understanding the text email builder](https://help.sendlane.com/articles/2771852896-how-to-send-a-plain-text-email) - [How to upload, manage, and use media library content](https://help.sendlane.com/articles/9897296798-upload-manage-and-use-media-library-content) - [How to use email templates](https://help.sendlane.com/articles/4216586118-how-to-use-email-templates) - [How to create product feeds](https://help.sendlane.com/articles/7121098796-how-to-create-product-feeds) - [How to display products in an email](https://help.sendlane.com/articles/4234411894-how-to-display-products-in-an-email) - [How to create and manage saved blocks](https://help.sendlane.com/articles/4949311740-how-to-create-and-manage-saved-blocks) - [How to preview an email as a specific contact](https://help.sendlane.com/articles/8865536488-how-to-preview-an-email-as-a-specific-contact) - [How to create and link to calendar events in email and SMS](https://help.sendlane.com/articles/2264092915-how-to-create-and-link-to-calendar-events-in-email-and-sms) - [How to insert videos into emails](https://help.sendlane.com/articles/8207040707-how-to-insert-videos-into-emails) - [How to link to email addresses and phone numbers in emails](https://help.sendlane.com/articles/4053346841-how-to-link-to-email-addresses-and-phone-numbers-in-emails) - [How to exclude products from product blocks and product related automation triggers](https://help.sendlane.com/articles/9448929457-how-to-exclude-products-from-product-blocks-and-product-related-automation-triggers) ## Forms - [Getting started with forms](https://help.sendlane.com/articles/1746356339-getting-started-with-sendlane-forms) - [How to manage forms](https://help.sendlane.com/articles/5604146306-how-to-manage-sendlane-forms) - [Understanding form statuses](https://help.sendlane.com/articles/9581167897-understanding-sendlane-forms-statuses) - [How to change forms’ activation status](https://help.sendlane.com/articles/7534498040-how-to-manage-sendlane-forms-activation-status) - [How to change a form’s sign up list or tags](https://help.sendlane.com/articles/2453439636-how-to-change-a-sendlane-form-s-sign-up-list-or-tags) - [Understanding form reporting and metrics](https://help.sendlane.com/articles/9001022432-understanding-sendlane-form-reporting-and-metrics) - [How to send data to Facebook with forms](https://help.sendlane.com/articles/2228674687-how-to-send-data-to-facebook-with-sendlane-forms) - [How to protect your form against bot abuse](https://help.sendlane.com/articles/9359622155-how-to-protect-your-form-against-bot-abuse) ### Create and design forms - [Understanding forms content options](https://help.sendlane.com/articles/5830494405-understanding-sendlane-forms-content-options) - [Understanding forms audience, opt-in, and display logic settings](https://help.sendlane.com/articles/3828280515-understanding-sendlane-forms-audience-opt-in-and-display-logic-settings) - [Understanding form design and customization options](https://help.sendlane.com/articles/3361524882-understanding-sendlane-forms-design-and-customization-options) - [How to create a form teaser](https://help.sendlane.com/articles/4151115664-how-to-create-a-form-teaser) - [How to collect personal preferences with forms](https://help.sendlane.com/articles/8193497515-how-to-collect-personal-preferences-with-sendlane-forms) - [How to target website visitors coming from specified sources with forms](https://help.sendlane.com/articles/5211724237-how-to-target-website-visitors-coming-from-specified-sources-with-sendlane-forms) - [Forms custom CSS guidance](https://help.sendlane.com/articles/5406001213-sendlane-forms-custom-css-guidance) - [How to open a form programmatically and listen to form events](https://help.sendlane.com/articles/5279741273-how-to-open-a-sendlane-form-programmatically-and-listen-to-sendlane-form-activity-events) ### Install forms - [How to install a form on Shopify](https://help.sendlane.com/articles/2463150945-how-to-install-a-sendlane-form-on-shopify) - [How to install a Sendlane Form on a website](https://help.sendlane.com/articles/3668641887-how-to-install-a-sendlane-form-on-a-website) - [How to install a form on Wordpress](https://help.sendlane.com/articles/4373921273-how-to-install-a-sendlane-form-on-wordpress) ## Integrations - [Getting started with integrations](https://help.sendlane.com/articles/7304015715-getting-started-with-integrations) - [How to Integrate ClickBank and Sendlane](https://help.sendlane.com/articles/9609808364-how-to-integrate-clickbank-and-sendlane) - [How to Integrate ClickFunnels and Sendlane](https://help.sendlane.com/articles/3830805734-how-to-integrate-clickfunnels-and-sendlane) - [How to Integrate Facebook Custom Audiences and Sendlane](https://help.sendlane.com/articles/1100851028-how-to-integrate-facebook-custom-audiences-and-sendlane) - [How to add or remove contacts from Facebook custom audiences](https://help.sendlane.com/articles/8448603191-how-to-add-or-remove-contacts-from-facebook-custom-audiences) - [How to Integrate Gatsby and Sendlane](https://help.sendlane.com/articles/5552344842-how-to-integrate-gatsby-and-sendlane) - [How to integrate Google Ads with Sendlane](https://help.sendlane.com/articles/5243211861-how-to-integrate-google-ads-with-sendlane) - [How to integrate Gorgias and Sendlane](https://help.sendlane.com/articles/2024269503-how-to-integrate-gorgias-and-sendlane) - [How to respond to SMS messages in Gorgias](https://help.sendlane.com/articles/7252966019-how-to-respond-to-sms-messages-in-gorgias) - [How to Integrate Justuno with Sendlane](https://help.sendlane.com/articles/5726030418-how-to-integrate-justuno-with-sendlane) - [How to Integrate Konnektive CRM and Sendlane](https://help.sendlane.com/articles/9688463607-how-to-integrate-konnektive-crm-and-sendlane) - [How to Integrate LiveChat and Sendlane](https://help.sendlane.com/articles/7438791331-how-to-integrate-livechat-and-sendlane) - [How to integrate Loop Subscriptions and Sendlane](https://help.sendlane.com/articles/2926021992-how-to-integrate-loop-subscriptions-and-sendlane) - [How to Integrate mailfloss and Sendlane](https://help.sendlane.com/articles/1186226803-how-to-integrate-mailfloss-and-sendlane) - [How to Integrate MailMunch and Sendlane](https://help.sendlane.com/articles/5801379813-how-to-integrate-mailmunch-and-sendlane) - [How to Integrate Miva and Sendlane](https://help.sendlane.com/articles/2410581861-how-to-integrate-miva-and-sendlane) - [How to Integrate OneClickUpsell and Sendlane](https://help.sendlane.com/articles/5729770245-how-to-integrate-oneclickupsell-and-sendlane) - [How to Integrate PostPilot and Sendlane](https://help.sendlane.com/articles/9691779324-how-to-integrate-sendlane-with-postpilot) - [How to Integrate Recharge and Sendlane](https://help.sendlane.com/articles/5507717734-how-to-integrate-recharge-and-sendlane) - [How to use Recharge quick actions](https://help.sendlane.com/articles/6872880827-how-to-use-recharge-quick-actions) - [How to Integrate Rivo and Sendlane](https://help.sendlane.com/articles/6018054273-how-to-integrate-rivo-and-sendlane) - [How to Integrate Sticky.io and Sendlane](https://help.sendlane.com/articles/1804170395-how-to-integrate-sticky-io-and-sendlane) - [How to Integrate Wheelio and Sendlane](https://help.sendlane.com/articles/7713475710-how-to-integrate-wheelio-and-sendlane) - [How to integrate Wonderment and Sendlane](https://help.sendlane.com/articles/6717822994-how-to-integrate-wonderment-and-sendlane) - [How to Send Tracking Information with Wonderment](https://help.sendlane.com/articles/9291615877-how-to-send-tracking-information-with-wonderment) - [How to Integrate WooCommerce and Sendlane](https://help.sendlane.com/articles/6641441602-how-to-integrate-woocommerce-and-sendlane) - [How to Integrate Smile.io and Sendlane](https://help.sendlane.com/articles/9402537807-how-to-integrate-smile-io-and-sendlane) - [How to Send Targeted Emails to Smile.io Customers](https://help.sendlane.com/articles/3948535589-how-to-send-targeted-emails-to-smile-io-customers) - [How to Integrate Zapier and Sendlane](https://help.sendlane.com/articles/7887843788-how-to-integrate-zapier-and-sendlane) ### Shopify - [How to Integrate Shopify and Sendlane](https://help.sendlane.com/articles/4961381973-how-to-integrate-shopify-and-sendlane) - [How to collect SMS Consent with Shopify](https://help.sendlane.com/articles/8347390469-collect-sms-consent-with-shopify) - [How to set up back in stock notifications for Shopify](https://help.sendlane.com/articles/4018942104-how-to-set-up-back-in-stock-notifications-for-shopify) - [Understanding Shopify tags versus Sendlane tags](https://help.sendlane.com/articles/7022827735-understanding-shopify-tags-versus-sendlane-tags) - [How to create a custom Liquid block for your Shopify theme](https://help.sendlane.com/articles/8813915228-how-to-create-a-custom-liquid-block-option-for-your-shopify-theme) ## Custom integration and API - [Custom integration and API setup](https://help.sendlane.com/articles/3807111349-sendlane-custom-integration-setup-api-v2) ## Reporting - [How to audit your Sendlane account](https://help.sendlane.com/articles/8105303882-how-to-audit-your-sendlane-account) - [Understanding your Sendlane dashboard](https://help.sendlane.com/articles/7139449865-understanding-your-sendlane-dashboard) - [Understanding report center options and data](https://help.sendlane.com/articles/5856186449-understanding-report-center-options-and-data) - [Understanding campaign & automation email reports](https://help.sendlane.com/articles/7567413077-understanding-campaign-automation-email-reports) - [Understanding campaign & automation SMS reports](https://help.sendlane.com/articles/1103654491-understanding-campaign-automation-sms-reports) - [Understanding open rates](https://help.sendlane.com/articles/9088668554-how-to-increase-email-campaign-open-rates) - [How to create a list from message report results](https://help.sendlane.com/articles/8024658867-how-to-create-a-list-from-message-report-results) - [How to use the report center](https://help.sendlane.com/articles/2466041689-how-to-use-the-report-center) - [Understanding revenue attribution](https://help.sendlane.com/articles/7648527454-how-sendlane-attributes-revenue-to-email-and-sms) - [Understanding click rates](https://help.sendlane.com/articles/4872951680-understanding-click-rates) - [Understanding decreased revenue in reports](https://help.sendlane.com/articles/7068169858-why-is-my-revenue-down) - [Understanding bounced emails](https://help.sendlane.com/articles/9921566987-bounced-emails) - [Default time zones by country](https://help.sendlane.com/articles/6601513686-default-time-zones-by-country) - [Release notes - 5/29/25](https://help.sendlane.com/articles/4571161671-release-notes-5-29-25) - [How to conduct cohort analysis](https://help.sendlane.com/articles/3668323872-how-to-conduct-cohort-analysis) ## Reviews - [How to Export Reviews from Okendo](https://help.sendlane.com/articles/1721507805-how-to-export-reviews-from-okendo) - [How to Respond to New Reviews with Automations](https://help.sendlane.com/articles/6175638852-how-to-respond-to-new-reviews-with-automations) - [How to Create Reviews Badges](https://help.sendlane.com/articles/2582346033-how-to-create-reviews-badges) - [How to Create Product Groups](https://help.sendlane.com/articles/8189138032-how-to-create-product-groups) - [How to Reply to Reviews in Your Store](https://help.sendlane.com/articles/7886887938-how-to-reply-to-reviews-in-your-store) - [How to Set Up an SEO Full Page of Reviews](https://help.sendlane.com/articles/8940235777-how-to-set-up-an-seo-full-page-of-reviews) - [How to Customize Review Widget Styling](https://help.sendlane.com/articles/5210698278-how-to-customize-review-widget-styling) - [How to Showcase Reviews on Shopify](https://help.sendlane.com/articles/2203775180-how-to-showcase-reviews-on-shopify) - [How to Export Reviews](https://help.sendlane.com/articles/5369072269-how-to-export-reviews) - [Understanding the Reviews Dashboard](https://help.sendlane.com/articles/5951065327-understanding-the-reviews-dashboard) - [How to import reviews from another provider](https://help.sendlane.com/articles/8599161941-how-to-import-reviews-from-another-provider) - [How to import reviews from Yotpo](https://help.sendlane.com/articles/6349050918-how-to-import-reviews-from-yotpo) - [How to import Shopify Product Reviews](https://help.sendlane.com/articles/4347044968-how-to-import-shopify-product-reviews) - [How to import Loox reviews](https://help.sendlane.com/articles/9781584525-how-to-import-loox-reviews) - [How to import reviews from Stamped.io](https://help.sendlane.com/articles/1785313928-how-to-import-reviews-from-stamped-io) - [How to import Yotpo reviews](https://help.sendlane.com/articles/1332031017-how-to-import-yotpo-reviews) - [How to import reviews from Okendo](https://help.sendlane.com/articles/2277171935-how-to-import-reviews-from-okendo) - [How to Notify Customers of Public Review Replies with Automations](https://help.sendlane.com/articles/9177440069-how-to-notify-customers-of-public-review-replies-with-automations) - [How to Insert Reviews Into Emails](https://help.sendlane.com/articles/5804542641-how-to-insert-reviews-into-emails) - [Troubleshooting and FAQ for Sendlane Reviews](https://help.sendlane.com/articles/4743274021-troubleshooting-and-faq-for-sendlane-reviews) - [How to Moderate Reviews](https://help.sendlane.com/articles/2899408358-how-to-moderate-reviews) - [How to display Sendlane Reviews on Google Shopping product listings](https://help.sendlane.com/articles/3995902055-how-to-display-sendlane-reviews-on-google-shopping-product-listings) - [Getting Started with Sendlane Reviews](https://help.sendlane.com/articles/5022930646-getting-started-with-sendlane-reviews) - [How to Request Reviews with Automations](https://help.sendlane.com/articles/3589479322-how-to-request-reviews-with-automations) - [How to manage multiple stores with Sendlane Reviews](https://help.sendlane.com/articles/6957595299-how-to-manage-multiple-stores-with-sendlane-reviews) - [How to Install Reviews for Shopify](https://help.sendlane.com/articles/2514341192-how-to-install-reviews-for-shopify) - [How to migrate reviews from Sendlane to Judge.me](https://help.sendlane.com/articles/8790425146-how-to-migrate-reviews-from-sendlane-to-judge-me) ## Coupons - [Getting started with coupons](https://help.sendlane.com/articles/1701520146-getting-started-with-coupons) - [Understanding Shopify coupons](https://help.sendlane.com/articles/6888278043-understanding-shopify-coupons) - [How to generate unique coupons for Shopify](https://help.sendlane.com/articles/9528149285-how-to-generate-unique-coupons-for-shopify) - [How to upload and manage imported coupon collections](https://help.sendlane.com/articles/2806334529-how-to-upload-and-manage-imported-coupon-collections) - [How to add coupons to email and SMS](https://help.sendlane.com/articles/9944293127-how-to-add-coupons-to-email-and-sms) - [How to offer tiered incentives for first time purchases](https://help.sendlane.com/articles/4457073152-how-to-offer-tiered-incentives-for-first-time-purchases) ## Templating syntax - [How to use templating syntax based personalization](https://help.sendlane.com/articles/6425110730-personalization-and-templating-syntax) - [How to set a default value for a personalization tag](https://help.sendlane.com/articles/3747600204-how-to-set-a-default-value-for-a-personalization-tag) - [How to use templating syntax to create an order placed email for Shopify](https://help.sendlane.com/articles/5487329717-how-to-use-templating-syntax-to-create-an-order-placed-email-for-shopify) - [Introduction to Shopify templating syntax](https://help.sendlane.com/articles/1557943167-introduction-to-shopify-templating-syntax) - [How to conditionally show blocks in an email](https://help.sendlane.com/articles/4237268339-how-to-conditionally-show-blocks-in-an-email) - [Templating syntax and personalization reference guide](https://help.sendlane.com/articles/8056181138-templating-syntax-and-personalization-reference-guide) ## Release notes - [Release notes - 7/3/25](https://help.sendlane.com/articles/8718863232-release-notes-7-3-25) - [Release notes - 6/12/25](https://help.sendlane.com/articles/5455163219-release-notes-6-12-25) - [Release notes - 6/5/25](https://help.sendlane.com/articles/4683143355-release-notes-6-5-25) - [Release notes - 5/23/25](https://help.sendlane.com/articles/1523238303-release-notes-5-23-25) - [Release notes - 5/9/25](https://help.sendlane.com/articles/7354828371-release-notes-5-8-25) - [Release notes - 5/1/25](https://help.sendlane.com/articles/2788502055-release-notes-6-1-25) - [Release notes - 4/25/25](https://help.sendlane.com/articles/3207168640-release-notes-4-25-25) - [Release notes - 4/11/25](https://help.sendlane.com/articles/8167605458-release-notes-4-11-25) - [Release notes - 4/3/25](https://help.sendlane.com/articles/2104885437-release-notes-4-3-25) - [Release notes - 3/28/24](https://help.sendlane.com/articles/2507858183-release-notes-3-28-24) - [Release notes - 3/20/25](https://help.sendlane.com/articles/4443852959-release-notes-3-20-25) - [Release notes - 3/14/25](https://help.sendlane.com/articles/7495394948-release-notes-3-14-25) - [Release notes - 3/6/25](https://help.sendlane.com/articles/4723337544-release-notes-3-6-25) - [Release notes - 2/27/25](https://help.sendlane.com/articles/2682014001-release-notes-2-27-25) - [Release notes - 2/13/25](https://help.sendlane.com/articles/8383218157-release-notes-2-13-25) - [Release notes - 2/6/25](https://help.sendlane.com/articles/6896156690-release-notes-2-6-25) - [Release notes - 1/31/25](https://help.sendlane.com/articles/5825873211-release-notes-1-31-25) - [Release notes - 7/11/25](https://help.sendlane.com/articles/3263427872-copy-of-release-notes-7-11-25)