How to import reviews from Yotpo

Overview

If you’re migrating to Sendlane Reviews from Yotpo, you can bring your hard earned reviews with you! Read on to learn how to import your Yotpo reviews to Sendlane.

In this guide

1. Export reviews from Yotpo

Follow Yotpo's instructions for exporting your product reviews. When your file is ready for download, save it somewhere easily accessible, like your desktop, and make sure it is saved as a .CSV file. Do not edit the file in any way.

2. Import reviews file to Sendlane

To import your review file:

  1. Click the Reviews icon
  2. Click Content 
  3. Click Import & Export
  4. Click Import Reviews
  5. Select Yotpo from the Product Review Source dropdown
  6. Drag and drop your .CSV file or click to browse for your file
  7. Check the checkbox confirming that your reviews are genuine
  8. Click Import

Troubleshooting

My review file contains errors!

If some reviews were not imported due to an error, the Results column will show how many reviews were not imported. Click the download icon in the Actions column to download a file of reviews that were not imported. See Troubleshooting Sendlane Reviews for next steps.

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