How to install a Sendlane Form on Miva
Overview
Sendlane Forms can be installed in your Miva store with the form’s lightweight script. Read on to learn how to find a form’s installation code and guidance on where to install forms on your Miva store.
In this guide
- Access the Sendlane Form installation code
- Install a pop up style Sendlane form on Miva
- Install an inline style Sendlane form on Miva
Access the Sendlane Form installation code
To access a form’s installation code and copy the script to your clipboard:
- Click the Forms icon
- In the Actions column, click the edit icon
- Click Design
- Click Summary
- Under Form Installation Code, click Copy Code
Install a pop up style Sendlane form on Miva
You can paste a pop up style form’s installation code into your Miva store’s header.
The form’s installation code is the only code required to make your form appear on your website. See How to manage Sendlane Forms’ activation status for information on form publication/activation statuses.
🚨 All forms require their own unique installation codes to be added to your website.
To install a pop up style form in your Miva store:
- Log in to Miva
- Under Quicklinks, click User Interface
- Click your store page’s template
- Click Headers and Footers
- Paste your installation code
- Click Update
Install an inline style Sendlane form on Miva
You can paste an inline form’s installation code anywhere you’d like it to appear on your Miva site.
The form’s installation code is the only code required to make your form appear on your website. See How to manage Sendlane Forms’ activation status for information on form publication/activation statuses.
🚨 All forms require their own unique installation codes to be added to your website.
To install an inline style form on your Miva site, paste the installation code on any page you’d like the form to appear on.
Troubleshooting
I don't see my form on my Miva site!
There are a few common issues that can cause your Pop-Up to not appear:
- Remove all other form snippets If you've installed other forms on your Miva storefront in the past, make sure all snippets are removed. Competing installation codes may be causing your Sendlane form to not appear.
- Your form is set to Draft Make sure your form is set to Live and any pending changes have been publish
If you still don't see your form, reach out to your Customer Success Manager or our 24/7 product support team!